STANDARD DELIVERY

• All packages travel via Parcelforce / Royal Mail and take 3 - 5 working days.

• We are not responsible for the delays in this service.

• At our checkout page, you'll be prompted to fill out your email address before proceeding to delivery. Once completed, you'll be able to select your delivery option.  

RETURNS & REFUNDS

• You may report your order to us if it is an unsatisfactory condition.

• We do require evidence of any unsatisfactory claims.

• If you would like a refund, please contact us via email to discuss an arrange terms: johnswines@hotmail.com

• We are happy to try and resolve any problems you may encounter. Please do not hesitate to contact us.